Risk Specialist

Risk Specialist

Sutter Medical Group (SMG) is currently seeking a dynamic Risk Specialist, to join our Administrative Services team. Based out of our Sacramento (Natomas) office, this position is currently hybrid, meaning it comes with a mix of in-person and remote work. The Risk Specialist contributes to the development, implementation, monitoring and evaluation of systems, programs and policies designed to reduce or eliminate loss/risk exposure. Under general direction, the incoming individual administers the professional and general liability risk management program for SMG performing a variety of complex administrative functions in direct support of multiple administrators.

This position allows the incoming employee to be a member of the medical group, joining over 1,200 clinicians committed to providing the highest quality, most efficient and compassionate patient-centered healthcare to each of our diverse patients.

Responsibilities:

• Assist with presentation creation and delivery
• Assist with data tracking and auditing
• Ensures malpractice insurance is in place for every clinician accounting for regular updates/changes
• Provide administrative support to Senior Medical Directors
• Supports investigations related to clinical patient safety reports, provides analysis, and follows-up with leadership as appropriate.
• Interfaces with numerous partners related to malpractice and risk
• Provides consultative services to affiliate leadership, staff and committees or task forces
• Facilitates administrative processes and programs to support risk program
• Exercises independent judgement
• Creates communications including research, proofing, editing and finalizing correspondence, reports and presentations
• Prioritizes assignments to achieve objects and meet competing deadlines
• Works independently, while still being part of the team, building collaborative relationships on day-to-day operations and strategic projects
• Utilizes Microsoft Office Suite on daily basis
• Maintains confidentiality
• Other duties as assigned

Skills & Knowledge

• Principles and practices of medical malpractice and other liability/risk insurance administration.
• Working knowledge of relevant laws, regulations, and industry standards and best practices related to healthcare risk management including methods to limit exposure.
• Critical thinking and analytical skills with a keen attention to details
• Investigative and interviewing skills to obtain the necessary information to draw logical conclusions
• Demonstrates a proactive approach in identifying and addressing issues and concerns.
• Displays a customer service focus in all decisions and actions.
  • Uses tact, discretion, initiative, and independent judgment within established guidelines.
• Prepares clear and concise correspondence and other written materials.
• Researching, compiling, and summarizing a variety of informational and statistical data and materials.
• Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a high degree of responsiveness and minimum direction.
• Applying logical thinking to solve problems or accomplish tasks.
• Understanding, interpreting and communicating complicated policies, procedures and protocols.
• Identifying and correcting technical inaccuracies.
• Maintaining Confidentiality.

Must possess ability to:

• Communicate through verbal and written means.
• Interact and maintain effective working relationships with those contacted in the performance of required duties.
• Promote an inclusive work environment.
• Work effectively in a dynamic and complex environment with changing business priorities.
• Maintain and work discreetly with confidential information.
• Identify, define and analyze administrative, operational and programmatic problems and develop recommendations.
• Read and interpret technical documents such as insurance policies, contracts, etc.
• Establish and maintain effective working relationships with a variety of individuals and groups.

Qualifications:

• Bachelor's: Risk Management, Insurance, Finance, Business Administration, Healthcare Administration or related field or equivalent education/experience; or a combination of education, training and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job
• PREFERRED EXPERIENCE (AS TYPICALLY ACQUIRED IN):
• 2+ years experience in healthcare risk management.
• 2+ years experience developing, implementing and/or monitoring of healthcare risk management related programs or services.
• 2+ years experience with conducting investigations related to patient/employee safety and/or liability claims.
• Proficient with Microsoft Office Suite applications, including Word, Excel, PowerPoint, SharePoint and Outlook. Experience with Adobe products, Survey Tools, etc.
• Ability to work early/late (few times a month) occasionally with travel to locations around the greater Sacramento area
• Well-developed time management and organizational skills
• Critical thinking and analytical skills with a keen attention to details.
• Ability to identify and assess situations/issues presenting an existing or potential risk exposure.

SMG offers a comprehensive compensation and benefits package, including medical, dental, vision, 401k, and more. Compensation is commensurate with experience and highly competitive.

Compensation: $35.52 - $49.46 an hour

It is the policy of Sutter Health and its partners to provide equal employment for all qualified individuals; to prohibit discrimination in employment because of basis of race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state or federal law, ordinance or regulation. We promote the full realization of equal employment opportunities through a positive continuing program within each medical group, company, hospital, department, and service area. Equal employment opportunities apply to every aspect of Sutter's employment policies and practices.